Privacy Policy

This Privacy Policy outlines how Dragonia collects, uses, protects, and handles personal information. Our commitment is to safeguard the privacy of everyone who visits and uses our platform. Understanding how data is managed is crucial for trust and transparency. The official casino Dragonia 2026 is dedicated to maintaining high standards of data protection. For further information on safe gaming practices, please review the Dragonia responsible gambling page.

Information We Collect

To provide a secure and personalised gaming experience, we collect various types of information. This includes personal identification data submitted during registration and the Know Your Customer (KYC) verification process, such as name, date of birth, and address. We also collect contact details like email addresses and phone numbers. Financial information is gathered to process deposits and withdrawals, including details from payment methods like PlayID, credit cards, and cryptocurrency wallets. Additionally, technical information such as IP addresses, browser types, and device information is automatically collected to ensure platform functionality and security.

How We Use Information

The information we collect serves several key purposes. Primarily, it is used to manage accounts, process transactions securely, and provide customer support. Personal data is essential for identity verification, which helps prevent fraud and underage gambling, aligning with our regulatory obligations under the Anjouan Gambling Authority. We also use aggregated and anonymised data for analytical purposes to improve our services and game offerings. With consent, contact information may be used to share promotional materials and updates about Dragonia.

Dragonia does not sell personal data to third parties. Information may be shared with trusted partners under strict confidentiality agreements to facilitate our services. These partners include payment processors who handle transactions, software providers who power our games, and identity verification services. We may also be required to disclose information to law enforcement or regulatory bodies if legally compelled to do so. All sharing is conducted to the extent necessary for providing our services or complying with legal requirements.

Data Security

Protecting personal information is a top priority. We employ robust security measures, including industry-standard TLS/SSL encryption, to protect data during transmission between a user’s device and our servers. Financial transactions are processed through secure payment gateways. Access to personal data is restricted to authorised personnel who require it to perform their duties. Our security protocols are regularly reviewed and updated to counter emerging threats and ensure the ongoing integrity of the platform.

Cookies and Tracking Technologies

Our platform uses cookies and similar technologies to enhance the user experience. Cookies are small text files stored on a device that help us remember preferences, understand site usage, and ensure the smooth operation of our services. They are essential for functions like keeping users logged in and personalising content. Users have control over cookie settings through their browser, though disabling certain cookies may affect the functionality of the website.

Player Rights and Choices

Players have specific rights concerning their personal information. These rights include the ability to access the data held about them and to request corrections for any inaccuracies. Subject to legal and regulatory retention requirements, individuals may also request the deletion of their personal data. To exercise any of these rights, players can contact our support team. We are committed to addressing all requests in a timely and transparent manner.

Policy Updates

This Privacy Policy may be updated periodically to reflect changes in our practices or for legal and regulatory reasons. We encourage players to review this page regularly to stay informed. Significant changes will be communicated through on-site notifications or via email, ensuring everyone is aware of how their information is being managed.

Contact Us

For any questions or concerns regarding this Privacy Policy or the handling of personal data, please do not hesitate to contact our dedicated support team. Queries can be directed to support@dragonia.com for a comprehensive response.